We empower businesses with scalable, secure IT solutions designed to reduce downtime, boost productivity, and accelerate growth. From comprehensive managed services to emergency support, we've got your technology covered.
We offer three flexible service models designed to meet your unique business needs, budget, and growth plans. Each model includes our core commitment to exceptional service and support.
Comprehensive monitoring and maintenance for each device in your infrastructure. Perfect for businesses with extensive IT equipment and complex networks.
Complete IT support for each team member, covering all their technology needs regardless of device count. Ideal for growing teams and flexible work environments.
Pay-as-you-go support for businesses with minimal IT requirements. No monthly commitments, just reliable support when you need it most.
Every business is unique. Let us create a tailored IT strategy that perfectly matches your specific requirements and budget.
Discuss Custom PlanTake our comprehensive 2-minute assessment to discover the perfect IT service model for your unique needs, budget, and growth plans. Get personalized recommendations based on your responses.
Answer 6 strategic questions to receive a personalized recommendation for your business IT needs, complete with next steps and pricing information.
Our streamlined onboarding process ensures you're up and running with minimal disruption to your business operations.
We start with a comprehensive assessment of your current IT infrastructure, challenges, and business goals.
Based on our assessment, we create a tailored proposal with clear pricing and service level agreements.
Our team handles the transition with minimal downtime, ensuring all systems are properly configured and secured.
Enjoy 24/7 monitoring, proactive maintenance, and responsive support from our certified technicians.
Don't just take our word for it. Here's what our satisfied clients have to say about their experience with The VM Group IT.
Access your dedicated support portal to submit tickets, track existing requests, and communicate directly with our technical support team. Available 24/7 for your convenience.
Submit new support requests, view ticket status, and access your complete support history all in one convenient location.
Create detailed support requests with priority levels, attach files, and track progress from submission to resolution.
Available 24/7View all your past and current support requests, including detailed logs, responses, and resolution summaries.
Complete HistoryChat directly with our technicians, share screenshots, and receive real-time updates on your support requests.
Real-time UpdatesFor urgent issues or if you're unable to access the portal, contact our support team directly using any of the methods below.
Contact us today for a free consultation and discover how we can transform your IT infrastructure. Our team is ready to help you achieve your technology goals.